Privacy notice

When you submit an inquiry or support message, we receive details such as your name, contact information, preferred date, group size, and the notes you include.

• To confirm availability and coordinate the experience you requested
• To provide updates about booking status and next steps
• To answer questions you send to our support desk
• To help with accessibility planning when you provide related notes

We only share information as needed to fulfill your request, such as coordinating with service partners involved in the experience. We don’t sell your personal information.

If you requested email updates, you can review your preferences by contacting support. We’ll help you manage how you hear from us.

• Use accurate details to avoid delays in confirmation
• Only include accessibility needs if you feel comfortable sharing them for planning purposes
• For questions about your request, contact our support desk